Returns & Exchanges
At Le Chameau, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your boots or apparel are not the perfect fit, you may return them in original condition within 30 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging, ensuring all tags are attached and the box is securely sealed for transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed once inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing